Rescheduled Train timing for 3rd, 8th, 10th & 13th December 2009,

In view of the proposed signalling and track works in connection with extension of platforms at Chennai Central railway station, mega blocks have been planned on 3rd, 8th, 10th & 13th December 2009, which involves diversion/regulation of trains as well as delayed arrivals and delayed departures. The pattern of train services to and from Chennai Central, cancellation, partial cancellation and diversion of trains on the above dates

Ways to wow your boss!

Courtesy: Caroline M.L. Potter, Yahoo

It's more important than ever to make sure your boss is happy with your performance. In tenuous times, your supervisor is one of the few people who may be able to shield you from a layoff. She may also be able to help you pursue a promotion down the road.

However, like any relationship, the one between you and your boss can get stale. You may grow complacent over time or you may never start off on the right foot. The good news is that it's never too late to breathe new life into how you work with your supervisor, thanks to these expert tips from Alexandra Levit, author of "New Job, New You: A Guide to Reinventing Yourself in a Bright New Career."

If you heed these five hints, you'll not only contribute to your job security; you'll also win your boss's admiration and appreciation -- as well as a little loyalty.

1. Be humble. In other words, be mindful of the fact that it's not all about you. Says Levit, "Don't approach your boss with a sense of entitlement, as though he is personally responsible for furthering your career. Instead, focus on learning what you can do to make his life easier, contribute to your company's goals, and make him look good to his boss."

2. Be honest. Everyone makes mistakes -- and you're no exception. Be forthcoming about it from the start. "Admit if you do something wrong, and then ask your boss how you can rectify the situation. Don't allow yourself to get caught in a maze of lies or excuses that will result in a loss of credibility," she advises.

3. Be respectful of the boss's time. If you think your plate is full, consider that of your boss. Use your time together wisely and efficiently. Levit suggests, "Appear in her office with a checklist of things you need to cover, and don't dwell too long on any particular subject. Your boss will be more receptive to meeting with you if she knows you'll be in and out of his office quickly."

4. Be self-sufficient. Be mindful of the fact that your supervisor doesn't have the bandwidth to hold your hand through every crisis or help you make every difficult decision that lands on your desk.

"Only approach your boss with a problem or complaint if you've explored all options for resolving it yourself. When you do, be prepared to have a solution at hand that you could implement with her help," says Levit, who is also a contributor to The Wall Street Journal.

"Choose your battles wisely, and decide carefully if bringing an issue to your boss's attention is really necessary or if you would be better off letting it go," she adds.

5. Be a "can-do" employee. Redefine the concept of a "yes man" (or "yes woman") at the office. She advises, "When your boss asks you to do something, accommodate him, if possible. The words 'I don't have time' should never escape your lips. If you know something needs to be done, do it without being prodded, and if your boss asks for help in a group setting, be the first to volunteer."

If you're always amenable, Levit believes, "Your boss will quickly come to see you as a huge asset to the team and as someone he can count on."

An insight into the “DNA of the Tatas”

On the first anniversary of the terrorist attacks of 2008 in Mumbai on 26th November, a Parsi friend forwarded to me an email he received, which brought tears to my eyes. It documents the role played by Tata employees on duty then at the Taj Mahal hotel. It gives us an insight into the deep character of the Tata clan… whether born a Tata, or whether an employee of the Tata family.

The following paragraphs are the contents of the forwarded email:

Meeting with H N Srinivas – Senior Executive Vice President, Taj Group of Hotels

Last evening, I had a dinner meeting with HNS in Goa (I was there for a National Institute of Personnel Management conference – as a speaker).

He narrated the 26^th November 2008 terror attack on Taj Mumbai and there were some important points.

A. Terrorist entry

1. They entered from the Leopold Colaba hotel entrance and also from the northern entrance – spraying indiscriminate bullets on the Taj security personnel and guests in general.

2. Though Taj had a reasonable security – they were surely not equipped to deal with terrorists who were spraying 6 bullets per trigger.

3. The strategy of the terrorists was to throw chunks of RDX in an open area that will explode and burn – creating chaos so that the guests and staff run helter skelter so that the terrorists could kill them. The idea was to create maximum casualties.

4. There were several critical gatherings and functions happening in the hotel on that day – a Bohra wedding, global meet of Unilever CEOs and Board members and 2 other corporate meetings were being held in the hotel – besides the usual crowd.

5. The firing and chaos began at about 8.30 p.m. and the staff including employees on casual and contract basis displayed exemplary presence of mind, courage and sacrifice to protect the guests who were in various halls and conference rooms.

B. Stories of Staff Heroics

1. A young lady guest relation executive with the HLL gathering stopped any of the members going out and volunteered 3 times to go out and get stuff such as ice cubes for whiskey of the guests when the situation outside the hall was very explosives and she could have been easily the target of the bullets

2. Thomas George a captain escorted 54 guests from a backdoor staircase and when he was going down last he was shot by the terrorists

3. There were 500 emails from various guests narrating heroics of the staff and thanking them for saving their lives

4. In a subsequent function, Ratan Tata broke down in full public view and sobbed saying – “the company belongs to these people”. The wife of Thomas George who laid his life saving others said, she and the kids were proud of the man and that she did not know that for 25 years she lived with a man who was so courageous and brave

5. The episode happened on 26^th November, a significant part of the hotel was burnt down and destroyed – the hotel was re-opened on 21^st December and all the employees of the hotel were paraded in front of the guests

6. It was clearly a saga of extra-ordinary heroics by ordinary people for their organisation and in a way for their country. The sense of duty and service was unprecedented

7. The young lady who protected and looked after the HLL guests was a management trainee and we often speak of juniority and seniority in the organisation. She had no instructions from any supervisor to do what she did

a. She took just 3 minutes to rescue the entire team through the kitchen

b. Cars were organised outside the hotel as per seniority of the members

c. In the peak of the crisis, she stepped out and got the right wine glass for the guest

8. People who exhibited courage included janitors, waiters, directors, artisans and captains – all level of people

C. The Tata Gesture

1. All category of employees including those who had completed even 1 day as casuals were treated on duty during the time the hotel was closed

2. Relief and assistance to all those who were injured and killed

3. The relief and assistance was extended to all those who died at the railway station, surroundings including the “Pav-Bhaji” vendor and the pan shop owners

4. During the time the hotel was closed, the salaries were sent my money order

5. A psychiatric cell was established in collaboration with Tata Institute of Social Sciences to counsel those who needed such help

6. The thoughts and anxieties going on people’s mind was constantly tracked and where needed psychological help provided

7. Employee outreach centres were opened where all help, food, water, sanitation, first aid and counselling was provided. 1600 employees were covered by this facility

8. Every employee was assigned to one mentor and it was that person’s responsibility to act as a “single window” clearance for any help that the person required

9. Ratan Tata personally visited the families of all the 80 employees who in some manner – either through injury or getting killed – were affected.

10. The dependents of the employees were flown from outside Mumbai to Mumbai and taken care off in terms of ensuring mental assurance and peace. They were all accommodated in Hotel President for 3 weeks

11. Ratan Tata himself asked the families and dependents – as to what they wanted him to do.

12. In a record time of 20 days, a new trust was created by the Tatas for the purpose of relief of employees.

13. What is unique is that even the other people, the railway employees, the police staff, the pedestrians who had nothing to do with Tatas were covered by compensation. Each one of them was provided subsistence allowance of Rs. 10K per month for all these people for 6 months.

14. A 4 year old granddaughter of a vendor got 4 bullets in her and only one was removed in the Government hospital. She was taken to Bombay hospital and several lacs were spent by the Tatas on her to fully recover her

15. New hand carts were provided to several vendors who lost their carts

16. Tata will take responsibility of life education of 46 children of the victims of the terror

17. This was the most trying period in the life of the organisation. Senior managers including Ratan Tata were visiting funeral to funeral over the 3 days that were most horrible

18. The settlement for every deceased member ranged from Rs. 36 to 85 lacs in addition to the following benefits:

a. Full last salary for life for the family and dependents

b. Complete responsibility of education of children and dependents – anywhere in the world

c. Full Medical facility for the whole family and dependents for rest of their life

d. All loans and advances were waived off – irrespective of the amount

e. Counsellor for life for each person

D. Epilogue

1. How was such passion created among the employees? How and why did they behave the way they did?

2. The organisation is clear that it is not something that someone can take credit for. It is not some training and development that created such behaviour. If someone suggests that – everyone laughs

3. It has to do with the DNA of the organisation, with the way Tata culture exists and above all with the situation that prevailed that time. The organisation has always been telling that customers and guests are #1 priority

4. The hotel business was started by Jamshedji Tata when he was insulted in one of the British hotels and not allowed to stay there.

5. He created several institutions which later became icons of progress, culture and modernity. IISc is one such institute. He was told by the rulers that time that he can acquire land for IISc to the extent he could fence the same. He could afford fencing only 400 acres.

6. When the HR function hesitatingly made a very rich proposal to Ratan – he said – do you think we are doing enough?

7. The whole approach was that the organisation would spend several hundred crore in re-building the property – why not spend equally on the employees who gave their life?

Power of money.... Inspirational !

Power of Money: By Adam Khoo
(Singapore's youngest millionaire at 26 yrs.)

Some of you may already know that I travel around the region pretty frequently, having to visit and conduct seminars at my offices in Malaysia,Indonesia, Thailand and Suzhou (China). I am in the airport almost every other week so I get to bump into many people who have attended my seminars or have read my books.

Recently, someone came up to me on a plane to KL and looked rather shocked. He asked, 'How come a millionaire like you is traveling economy?' My reply was, 'That's why I am a millionaire. ' He still looked pretty confused.

This again confirms that greatest lie ever told about wealth (which I wrote about in my latest book 'Secrets of Self-Made Millionaires' ). Many people have been brainwashed to think that millionaires have to wear Gucci, Hugo Boss, Rolex, and sit on first class in air travel. This is why so many people never become rich because the moment that earn more money, they think that it is only natural that they spend more, putting them back to square one.

The truth is that most self-made millionaires are frugal and only spend on what is necessary and of value. That is why they are able to accumulate and multiply their wealth so much faster.

Over the last 7 years, I have saved about 80% of my income while today I save only about 60% (because I have my wife, mother in law, 2 maids, 2 kids, etc. to support). Still, it is way above most people who save 10% of their income (if they are lucky).

I refuse to buy a first class ticket or to buy a $300 shirt because I think that it is a complete waste of money. However, I happily pay $1,300 to send my 2-year old daughter to Julia Gabriel Speech and Drama without thinking twice.

When I joined the YEO (Young Entrepreneur' s Orgn)a few years back (YEO) is an exclusive club open to those who are under 40 and make over $1m a year in their own business) I discovered that those who were self-made thought like me. Many of them with net worth well over $5m,travelled economy class and some even drove Toyota's and Nissans,not Audis, Mercs, BMWs.

I noticed that it was only those who never had to work hard to build their own wealth (there were also a few ministers' and tycoons' sons in the club) who spent like there was no tomorrow. Somehow, when you did not have to build everything from scratch, you do not really value money. This is precisely the reason why a family's wealth (no matter how much) rarely lasts past the third generation.

Thank God my rich dad foresaw this terrible possibility and refused to give me a cent to start my business.

Then some people ask me, 'What is the point in making so much money if you don't enjoy it?' The thing is that I don't really find happiness in buying branded clothes, jewellery or sitting first class. Even if buying something makes me happy it is only for a while, it does not last.

Material happiness never lasts, it just give you a quick fix. After a while you feel lousy again and have to buy the next thing which you think will make you happy. I always think that if you need material things to make you happy, then you live a pretty sad and unfulfilled life..

Instead, what makes me happy is when I see my children laughing and playing and learning so fast. What makes me happy is when I see my companies and trainers reaching more and more people every year in so many more countries.
What makes me really happy is when I read all the emails about how my books and seminars have touched and inspired someone's life

What makes me really happy is reading all your wonderful posts about how this blog is inspiring you. This happiness makes me feel really good for a long time, much much more than what a Rolex would do for me.

I think the point I want to put across is that happiness must come from doing your life's work (be it teaching, building homes, designing,trading, winning tournaments etc.) and the money that comes is only a by-product.

If you hate what you are doing and rely on the money you earn to make you happy by buying stuff, then I think that you are living a life of meaninglessness.